DELIVERY & SHIPPING
Orders will be despatched within one working day of receiving payment.
If your order is delayed by more than +3 days, please contact firstname.lastname@example.org
FAULTY RETURNS PROCEDURE
Before making a return please contact us for a returns form. You can do this by emailing us at email@example.com or by writing to us at Vapourcore Online Ltd, Unit 29, Orbital 25 Business Park, Tolpits Lane, Watford, WD18 9DA. Once discussed, and a return agreed, we will email you a returns form, please complete with your full details and order number and enclose it with the goods you are returning. We recommend you use a signed for service to ensure the goods are received back safely.
Once item is confirmed as faulty we will either send out a replacement item or issue a full refund. We will also reimburse the return postage costs.